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Resolve tourism conflicts

Conflicts? Stress with employees or bosses?

Intercultural misunderstandings?

Different values?

Conflict Mediation is a silver bullet:

• out of court,
• freely agreed solutions,
• sustainable...



And ideally before it hits.

Train tourism professionals

Reaction to provocation, humor, dealing with time pressure, self-esteem, joy of innovation, openness to solutions...

Topics that constantly occur in everyday tourist life.

Awareness of this and skills in dealing with it can be learned.

And indispensable.

Because your employees in contact with guests and customers are your first, most important and most sustainable figurehead.

I offer training and coaching offers for several topics for professionals in the tourism world, based on my own experience and years of teaching, coaching and training.

Communicate tourism

“I go to schools,” the CEO of a tourism region recently introduced himself.

You too?

The UNWTO (UN Tourism) called for this in 2012...

We support you with our specialist expertise in all school levels and forms of education as well as tourism in the development of tourism-themed offers for the educational sector - for general schools, universities and adult education.